Terms of Service

1. What ListingBox does

ListingBox generates marketing material for real-estate listings: property reports, presentations, social assets and a public listing website. Much of that material is produced by automated systems and AI models from public sources and from information you provide.

You are responsible for reviewing everything before you publish it or give it to a client. We provide tools; you remain the professional accountable for the content you distribute.

2. Accounts

You need an account to use ListingBox, and you are responsible for what happens under it. Keep your login details to yourself and tell us promptly if you believe someone else has access.

You must be entitled to market the properties you add — for example as the listing agent, the owner, or with their permission.

3. Plans, payment and cancellation

Pro Max is $121 CAD per month, or $1,210 CAD per year. New agent accounts include a 30-day trial; your card is stored at signup and the first charge falls after the trial ends. An agent may instead buy a single property outright for a one-time $121 CAD. The Home Plan is $67 CAD per month and covers up to four concurrently tracked properties under one homeowner account. A card and an explicit Start trial action are required. A Home Plan trial is 30 days, with a card on file and the first charge after the trial ends. Cancelling a trial, on either plan, stops the charge and locks the documents the plan built; the free reports and the property record stay open, and a fresh 30-day trial may be started again at any time. Existing reports unlock immediately; refreshed editions begin only after the first successful charge and continue after successful renewals. Removing a property stops tracking immediately and reserves its slot until the next billing date. A one-time $121 CAD Full Kit remains available for a fifth property or any property that does not need monthly tracking. Cancelling the Home Plan stops future charges and all tracking; generated documents remain yours, and each covered published page stays up for 30 days after cancellation.

You can cancel at any time from Manage Plan. Cancelling stops future charges and your access continues until the end of the period you have already paid for. We do not pro-rate partial months.

Payments are processed by Square. We store a payment token and the last four digits of your card; we never hold your full card number.

4. Your content and ours

You keep ownership of the property information, photographs and branding you upload. You grant us permission to process and display that material in order to run the service for you.

Material ListingBox generates for your listing is yours to use for marketing that property. The software, templates and designs behind it remain ours.

You must have the right to upload what you upload — photographs in particular are frequently owned by the photographer rather than the seller or the agent.

5. Accuracy and honest limits

AI-generated descriptions, market figures, comparable sales and estimates can be wrong, out of date, or incomplete. They are drafting aids, not appraisals, legal advice or financial advice.

Verify anything you rely on — especially prices, measurements, tax figures and anything a buyer might act upon.

6. Acceptable use

Don't use ListingBox to publish anything unlawful, discriminatory, or misleading, and don't attempt to break, overload or reverse-engineer the service. Generation limits apply to keep the platform stable and affordable for everyone.

7. Liability

The service is provided as-is. To the extent the law allows, our total liability to you is limited to what you paid us in the twelve months before the claim.

Nothing here limits liability that cannot be limited by law.

8. Changes and contact

We may update these terms as the product changes; material changes will be communicated by email. Questions go to [email protected].